i4Survey Global
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Claim Surveys

Independent cargo damage investigation and loss assessment services for underwriters, P&I clubs, and cargo interests. Our surveyors provide well-documented, impartial evidence to support claims resolution and dispute proceedings.

Our Claim Survey Services

From initial damage investigation through to expert witness testimony, we deliver the independent assessment you need.

Cargo Damage Investigation

On-site investigation to determine the cause, nature, and extent of cargo damage during transport or storage.

Loss Assessment & Quantification

Accurate determination of financial loss resulting from cargo damage, shortage, or contamination.

Container Damage Surveys

Assessment of container damage and its impact on the cargo inside, including water ingress, structural failure, and improper stowage.

Warehouse / Storage Damage

Investigation of damage sustained during storage, including water damage, pest infestation, and improper handling.

Transit Damage Assessment

Documentation and analysis of damage occurring during road, rail, or sea transit, establishing the point and cause of loss.

Expert Witness Reports

Detailed technical reports suitable for litigation, arbitration, or dispute resolution prepared by experienced marine professionals.

Damage Investigation & Claims Support

When cargo damage occurs, time is critical. Our surveyors attend promptly to investigate the cause, nature, and extent of loss, preserving evidence and documenting findings before the cargo is moved, repaired, or disposed of. Early attendance is essential for accurate assessment and defensible reporting.

Our claim survey reports are factual, detailed, and prepared to the standard expected by marine insurers, P&I clubs, and legal counsel. Each report includes photographic evidence, relevant documentation, causal analysis, and a clear quantification of the loss — giving you a solid foundation for claims negotiation, subrogation, or litigation.

As an independent survey firm with no ties to any carrier, trader, or insurer, our findings are free from conflicts of interest. Whether you represent the cargo owner, the underwriter, or the vessel operator, you can rely on our assessments to reflect the facts accurately and impartially.